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a man slumped on his desk, from 'The Sleep of Reason Produces



Archive for April 1st, 2010


cd-roms and ipads

Watching that $14 Elements demo for the iPad reminded me again of the throwaway line that geeks of a certain age make of the iPad — that it all seems a bit CD-ROM.

For those of you blessed with senile amnesia or youth, CD-ROMs were the first wave of “interactive media” in the mid-eighties, and the great hope for publishing houses struggling to understand what they might be doing in the 21st century. Companies from Dorling-Kindersley to News Corp threw millions into CD-ROM publishing, with very little ultimate return. They’d do some fancy-schmancy David Bowie joint project, or an incredibly complex animated re-working of their existing bestsellers. Each one won more awards than it sold copies, and eventually those “interactive divisions” were rolled into the “online media” departments, where their designers would get drunk and bitter, until one night they were sacked after uploading 640MB Adobe Director files onto the website front page.

look before you jump

Back then, geeks were unused to other industry sectors barging into our little rustic byte farmyards with their fancy suits and corporate expense accounts, braying triumphantly about digital convergence, and then, seconds later, striding into the business-model threshing machine that thrummed in the corner. We did not know then that there was a queue of people like this, waiting to dance past us into the bloody knives. We watched their cockiness with alarm, not with the disdain that would come later (and definitely not with own brand of hubristic Internet rockstar smugness, the smugness that tempts us all to look a bit less closely at ourselves, and a bit more closely at that thresher).

No, back then it was all a bit shocking. We assumed these people knew what they were doing. God knows we knew we didn’t have a clue. The only way we knew how to fill a CD-ROM was burning a complete archive of Fred Fish Amiga Freeware on it. Seven hundred megabytes just seemed an insanely large amount to want to fill with professional product.

Subsequent to the threshing, people muttered about how it was the Internet that killed the CD-ROM, but I think that, as ever, the real murderer was economics. A “professional” CD-ROM was just too expensive to produce, relative to the format it was generally parasitical upon.

The classic example for me was the brief phase of magazines including a free CD-ROM on the front of their mag. Dave and I would marvel at the incredible lopsided nature of this venture. The CD-ROM could hold close to a gigabyte of data, including programs, movies and graphics; all of which had to be commissioned, collated, edited, integrated together, checked for viruses, cleared for copyright, tested, mastered, and burned. If done welll, a front-mounted CD-ROM was clearly a far more complex and expensive venture than actually putting out a magazine — and yet they usually paid a single person to do it all, didn’t charge for the CD, and probably got little advertising revenue from it.

The ultimate portrayal of this problem was when, in a desperate attempt to include some unique content, they’d include on the CD-ROM a PDF file of the magazine it was sellotaped to. The PDF would usually take 50MB, if they were lucky. All that unique content that it had taken the rest of the editorial team a month to create — and there was still 650MB to go.

Most started attempting to bridge that gap with incredibly fancy interactive environments that would quickly consumer their annual budget. The ones that survived would ultimately collapse into padding the CD-ROM out with… well, the Fred Fish Amiga Archive, generally. Professional product got thrown out of the window in an attempt to feed the ever-hungry maw of interactive content.

This, to me, is the flipside of the “digital technology makes everything cheaper” argument. It makes a lot of work cheaper, but it can also professional media fantastically more expensive than its analogue equivalents.

In some ways, the equivalent to a newspaper is just a README HTML file, full of plaintext with a few images — but no-one is going to pay a quid for a README file. So what will you pay a quid for? Maybe some other super-awesome interactive newspaper with 3D pictures and audio interviews and in-depth statistical analysis and a 30 minute vodcast with the most famous writers, and, and, and… how much editorial budget do you want to throw on this again?

Elements is going to do fantastically, because it benefits from that “fresh platform” smell that exudes from the iPad. But can you re-gear a newspaper or a publishing house to produce the level of interactive complexity that a $5 app is going to demand, when it is competing with games and films in the same app niche?

Honestly, it might be possible. We’re not in the age of CD-ROMs now. Our price-points are all over the shop, and a sealed environment like the iPad permits all kinds of unnatural pricing inversions. We’ll pay more for a ringtone than a full MP3. We pay $10 for a README file on our Amazon Kindle, and a dollar for a pocket application that plays farts.

But if you want to play that game, you’re running against the clock. Other applications are going to make yours look ridiculously clumsy in a matter of months (honestly, in a year people will be amazed anyone paid $14 for a bunch of text, a rotating picture of a rock, and a quick Wolfram Alpha search). Plus the seals on that environment get corroded by open competition every day.

Often the solution to this problem really is to run away and hide. Don’t listen to those “interactive media” gurus: stick with what you know. No-one demands now to know why their magazines don’t have DVDs on the cover. When books have CD-ROMs or allied websites these days, they’re usually buried at the back, hardly updated, and just contained the original text and some errata. We don’t really care. It’s okay. We just wanted a book. We love you as you are.

I know that publishing companies will be tempted to go for the all-singing, all-dancing iPad application. But what they’re doing that, my suspicion is that what they’re aiming for is a product which exudes credibility, status — an aura of a professional media product. And when you’re spending the kind of money that a professional application requires, solely to improves your status in the world, you’re not selling a product, you’re buying the love of your audience. That may be an investment in credibility, but it’s not an incoming revenue stream.

The goldrush economics of the iPad will hide this for a little while, because everything will be briefly profitable. But to be sustainable, you need to either be producing something that consistently costs you less than it earns, or will produce regular super-hits among a string of drabber products, or just makes you so much money in its first few months that you never need work again. You can’t just make some single wonderful shiny demo product. You need to keep producing them; you need some way of economizing that process. And you need to stop others from making their shiny thing cheaper than, yet interchangeable with, yours. Otherwise you’re just throwing nice fancy gee-gaws into the thresher’s hungry mouth.


petit disclaimer:
My employer has enough opinions of its own, without having to have mine too.